FAQ's

LOST/STOLEN/DAMAGED ITEMS

Please reach out to us within 14 days of your order reading as delivered if you have not received your order so that we can file claims for you. If you wait longer than these 14 days to reach out to us then we are not able to assist you.

No refunds will be given under any circumstances.

Shipping

We ship 3-5 business days after your order is placed(for retail only). These are hand made items made in small batches so please give us time to process your order.

We do not ship internationally. Only within the United States.

 

When Do These Products Expire?
The oil based products should be used within a year of purchase.
Please keep all products in a cool environment. The water based products should be used within 12 weeks of purchase or refrigerated and used within 12 months. We do not use toxic preservatives or carcinogens in our products.
Why is there fragrance listed in the ingredients if you're all natural?
We use phlatate free fragrance in select items to make your skincare routine more pleasant. Adding less than 0.5% gives the product a very small amount of scent
Wholesale Orders/Private Label
Wholesale and Private Label orders have a lead time of 1-4 weeks depending on the order quantity.
 
Please contact us at deedbeautycs@gmail.com for further assistance.